Returns & Exchanges
We want you to be fully satisfied with your DIRTEA apparel; if your items aren't a perfect fit, you can return unworn products within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all labels and mushroom-branded tags remain intact.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the return, your refund will be processed back to your original payment method within 5-7 business days.